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Terms of service

The rules for every job, in plain words.

These terms apply to tire work booked with Tire Amigo ("we"). We send a checked local tire technician we work with to do the work. Last updated November 9, 2026.

1. Quotes and the price ceiling

Before a technician drives out, we send you a quote by text: the job and the total in US dollars, with the drive included. After you book, we text you the first name of the technician we send and their arrival time. That total is the most you will be charged for the job described, unless you approve a new total by text.

If the job turns out to be different from what was described (for example, a tire that can't be safely repaired), the technician will explain why, show a photo where possible, and text you a new total. You may accept or decline. If you decline, you pay no more than the original quote for work already done, or nothing if no work was done, other than any charge your quote text names for a technician who is already on the way.

2. How prices are set

We do not publish a price list. Each quote is set for the job described, the tire size and type, the time of day and where the car is. If the job is late in the evening, on a Sunday or a holiday, the quote says so. The quote you receive by text is the price that applies to your job.

3. Repair or replace

A tire is repaired only when it can be safely repaired under tire industry rules. Damage to the sidewall or shoulder, large holes and tires driven while flat are not repaired. The technician tells you before any work whether your tire can be repaired at the car, and what kind of repair it gets.

4. Safety and where we work

We work only where it is safe. The technician may ask you to move the car to a safer spot first, or may decline a job on a busy road shoulder. On an interstate or a busy road, if you feel unsafe, call 911 first.

5. The car and its parts

You confirm that you may have work done on the car. We are not responsible for wheel locks without a key, seized lug nuts, or existing damage or wear to wheels, sensors or the car, which the technician will point out where seen.

6. Old tires

What happens to a replaced tire is set out in your quote text.

7. Payment

Payment is due when the job is done. The ways you can pay are listed in your quote text. You receive a receipt by text or email.

8. Requests through this website

Sending the request form does not book a job. We text or call you back at the number you gave; a job is booked only when you have our booking text with the price.

9. Complaints

Reply to any of our texts, or send the form on our contact page. We answer every complaint.